Poker Technical Fixing Display Issues on Mobile Devices (DE, MI, PA, WV)

Display Issues Due to Device Zoom Settings  

Some users may notice that elements on our poker table, such as board cards or bet buttons, appear slightly misaligned, covered, or too close together. This is unrelated to the app but is caused by your device’s display zoom or scaling settings. Adjusting these settings can resolve the issue and provide the best playing experience. 

To make sure everything looks right, follow the instructions below for your specific device.

For iPhone Users (iOS):  

Ensure the “Display Zoom” is set to “Default.”  

How to check and adjust the “Display Zoom” setting on iOS:

1. Open the “Settings” app on your device.  
2. Select “Display & Brightness.”  
3. Scroll down to the “Display” section and tap “Display Zoom.”  
4. Make sure “Default” is selected.  

For Android Users:

Ensure your display scaling is set to “Default” or a similar setting that does not enlarge content.  

How to check and adjust the display scaling setting on Android:

1. Open the “Settings” app on your device.  
2. Select “Display.”  
3. Look for an option like “Screen Zoom” or “Display Size” (this may vary by device).  
4. Adjust the setting to “Default” or “Small” for optimal viewing. 

If you need any further assistance, please contact our 24/7 poker support team at:

• For players at BetRivers - pokersupport@betrivers.com

• For players at PlaySugarHouse - pokersupport@playsugarhouse.com